-
Hi Sheila – are you using seller central to create a shipping plan for Amazon? If so we don’t have support for that. If you are using HomePrep AI and need assistance we would need you to include all the relevant screen shots.
If it’s a printing issue – we can’t troubleshoot your printer / computer. It sounds like it could be a simple formatting issue with your printer.
Please feel free to elaborate if further clarification is needed.