

Janice and John
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Janice and John posted an update a week ago
Can someone please explain how the discount is handled when this appears on a listing and the seller hasn’t applied any discounts? Is this something Amazon initiates, and who covers the difference in price?
Michael B-
Amazon covers it. You get paid on the full amount.
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Great! Thank you
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Janice and John posted an update 4 weeks ago
This is a first for us. We have an $80 item that a customer returned and Amazon is deeming it unsellable due to “Customer Damaged”. Is there anything we can do? This particular item was purchased and the customer indicted the reason for the return was “No longer needed it because mine started working again”. My suspicion is that they…
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sorry that happened, just following. Good to learn about this as I am very new. Not sure there is much a person can do. On an expensive item like that or more it could be a hard pill to swallow.
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You can have it sent back to you and see what condition it’s in. You can send it back to Amazon if it’s still new or if opened than you can sell on another platform. I sell my returns that are new but opened on ebay. 😉
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Janice and John started the discussion Unable to complete prep center form in the forum All Things Tech Support 5 weeks ago
Unable to complete prep center form
Hello,
I have a product for which we received all the necessary check marks. However, when I fill out the prep form in the prep center, I receive the message “ERROR: The following MSKUs are not available for inbound. If these were recently added, please try again later.” MSKUs: [im-BODSJS349Q-15277-101333].
I have tried over the last two days…
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Janice and John posted an update 6 weeks ago
For the heck of it, I decided to look at the Leaderboard just now, never expecting what I encountered. OUR NAMES WERE THERE!!!! I can’t say enough about how setting goals has helped us make such amazing progress in the last three months. In December, we set a goal of sending 250 items to the Prep Center each month; this month, we bumped it…
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Amazing and congrats on your awesome success. The best part is that the best is yet to come!
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That’s cool I’m waiting to see my name it should be soon
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Janice and John posted an update 2 months ago
Since joining Internet Mastery in April 2024, we’ve attended every live, and virtual event available to us. We just finished IM Live this afternoon. Each and every training has been so beneficial. The information we’ve received has been astronomical, and taught us so much. The momentum we experience after each event is incredible. Since IM live…
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Janice and John posted an update 2 months ago
We received an email from Amazon stating that we are eligible to sell internationally. Can you give us any insight on this? Is it worth it? We have been involved with Internet Mastery and selling on Amazon since last April. We currently have a little over $19,500 in sales, and we do want to expand our business.
Thanks
John
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Hey John,
You can certainly do that if you would like but its something that I haven’t really ventured into since the vast majority of sales are in the USA. Plus, there could be fees that will catch you off guard in other marketplaces.
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Thanks Preston
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Janice and John posted an update 2 months ago
Good Morning!
We received an email from Amazon regarding our capacity limits for March. This is the first time we have seen it. It shows our Feb usage and our capacity for March. Can you explain what or if this has any effect on our business? It looks like we have more storage than last month.
Thanks
John
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Great question Janice & John! Amazon recently introduced Capacity Limits, which replace Restock Limits and Storage Limits to give sellers more predictable storage space at FBA fulfillment centers. Here’s what you need to know and how it affects your business:
1. What Are Capacity Limits?
Amazon assigns sellers a monthly capacity limit, which is… Read more1 -
Thank you for the explanation, Adam.
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Janice and John posted an update 2 months ago
When I try to watch the recording of the Interactive Sourcing from today, I only see a black screen. Can you tell me how to watch the recording?
Thanks
John
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There are several options – we’re trying to have it only show one option – have you tried the 2nd one on the list? It’s been an interesting glitch to fix – we haven’t fixed yet, but it’s definitely there because I just watched it 🙂
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I tried all options along with the audio and chat. I get a black screen on the videos. No audio and no chat.
Thanks
John
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Janice and John replied to the discussion Amazon issue. Says need batteries and neither take batteries. Unable to submit. in the forum All Things Tech Support 2 months ago
Amazon issue. Says need batteries and neither take batteries. Unable to submit.
That’s wonderful news! Thank you for the update, Adam.
Adam and adamg -
Janice and John replied to the discussion Amazon issue. Says need batteries and neither take batteries. Unable to submit. in the forum All Things Tech Support 2 months ago
Amazon issue. Says need batteries and neither take batteries. Unable to submit.
We were able to list the product directly on Amazon, however we aren’t able to submit a prep center form. I also reached out to Amazon support and they were able to see our listings for the two items but either weren’t able to troubleshoot the communication between Amazon and the IM, or they didn’t know how. They recommended trying to send…
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