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Janice and John

Member
February 20, 2025 at 3:49 pm in reply to: Amazon issue. Says need batteries and neither take batteries. Unable to submit.

That’s wonderful news! Thank you for the update, Adam.
Janice and John

Member
February 20, 2025 at 5:13 am in reply to: Amazon issue. Says need batteries and neither take batteries. Unable to submit.
We were able to list the product directly on Amazon, however we aren’t able to submit a prep center form. I also reached out to Amazon support and they were able to see our listings for the two items but either weren’t able to troubleshoot the communication between Amazon and the IM, or they didn’t know how. They recommended trying to send a shipping plan to determine if the issue still exists. Janice
- This reply was modified 4 months ago by Janice and John.