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    • Profile photo of Yaima Fernandez

      Yaima Fernandez posted an update

      2 days ago (edited)

      Hello, Community!

      I’m having issues with two listed products.

      Product #1. Was out of stock and I reorder, filled out the Prep Center form. I received the retailer confirmation that the item was delivered on May 1st but still shows as 0 stock and no shipping history on Amazon Central.

      Product #2. I have all the checks mark I need from Amazon but still waiting for Prep Center Submission approval/check mark since Friday May 2nd.

      Should I send another prep form for each product again? Any suggestions on what should I do?

      Thanks in advance!!

      Khadigah L Brown and Adam
      3 Comments
      • Profile photo of Adam
        Adam

        Hi Yamia – if an order was delivered to the prep center on May 1, it can take 3-5 days for the items to leave the prep center (not including the day it arrived). Then it takes 3-6 days to get to amazon. Then they have to make it available. It can’t be at Amazon and available 3 business days after it arrives. For Product #2 you might want to relist.

        1
        2 days ago

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