• Hello, can i know if the support doesn’t reply about shipment status which i understand but if the quantity is not shown on Amazon as it was sent and submission ID turns into rejected in a month then what should we do however shipper provides the proof of delivery and some of them items show up on Amazon and rest is not!

      • Muhammad, whatever is received at the prep center is sent to amazon as long as there is an active plan. We covered this today during the live session. Thank you.

        • @adam It was throughout ungated until today and is not an expiry or food product. that’s why i don’t get your point here. There is no plan change for this product yet from Amazon

          • I’m just trying to figure out the problem so i can stop recuring the laps not blaming anyone or being selfish about any loss.

            • @muhammad_kashif_1378 Items that are ungated can become ungated – it’s unlikely that it happened today. Items have to be sent within 30 days of the plan or it’s rejected. Simply apply to get ungated and create a new plan. Thx.