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Merab posted an update 5 months ago
I submitted forms for two different products to the prep center, on 6/12 and 6/18 respectively. On tracking these products, it shows that they were delivered on 6/16 and 6/23 to the prep center and a photo of the back door to the prep center is displayed with the products there. I am wondering why the prep center open submissions to date…
Cheryl and Adam1 Comment-
Just wait. The prep center processes within 3-5 business days after arriving excluding weekends and holidays.
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Renee Thomas posted an update 5 months ago
Hi I placed an order and can you tell me what is a Gate or a Call box Code so that I can confirm my order
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There is no gate or call box
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Thank you. When I send out orders do I pay for all unit sent out .
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Linda Gilkinson posted an update 5 months ago
Good morning. I am getting a “Repricer not Connected” message when trying to update on repricer. Same issue last night and this morning. I have logged out and back in. Help please
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Linda – we can’t provide tech support in this feed. Open a live chat and they will help you. THx
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Cheryl posted an update 5 months ago
How do I find SKU requested by Prep Center which says Amazon hasn’t updated IM? Everything was ok before I sent in the products; I followed procedures correctly.
ASIN is valid and active. Listed Products shows all checked ok.
Attached screen shots show the item on Amazon; all ok in Listed Items; and the message in the Prep Center tab.
I…
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Hi Cheryl if you look at the bar next to the comments you see a little graduation hat and hands clapping and you see a picture of a little video camera well click on the camera and that will open up the videos and there is a video to show you where to find the sku
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Merab posted an update 5 months ago
A week ago I shared a post where Amazon citing a discrepancy in my listing. The units I listed where 12 and they located 9. Which means 3 are missing .In the post , I erroneously indicated 10 units, so I did not get an adequate answer as to how I can trace the 3 missing units. Some one please advice.
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Merab – first, confirm the # that were sent to Amazon. If all 12 were sent to Amazon, you need to open a case with Amazon to find the missing units.
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Renee Thomas posted an update 5 months ago
I have list Product on Amazon Account do I need to order the Prep center membership or do I go to the Prep Center A I . And do I purchase the Product from the store a little confusing.
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Renee – you need to head immediately to the “Onboarding Videos” in the Course section of the Community. Your questions are all answered in those videos…
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Lisa posted an update 5 months ago
Hello all,
Quick question, what are the customer return insight reports and what do I need to do with them.
Searched for help but didnt see any talk about this.🤔 It says action required
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Hi Lisa – if it says “action required” – follow whatever action Amazon is requiring. Thx.
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Edgar Punay posted an update 6 months ago
I found an ungated product through BOLO Search. However, it is out of stock when I checked with Amazon. There are good sources for it, and Spyrivals shows the 365-day price to be profitable. Any advice or input is appreciated.
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Edgar, I don’t understand. What do you mean by “out of stock” and why is that good or bad in your opinion?
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Cheryl posted an update 6 months ago
How I choose between DELETE a listing vs CLOSE a listing in Manage Inventory? I read Amazon’s help but that didn’t help me.
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You can do either. It makes no difference.
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Renee Thomas posted an update 6 months ago
Hi. I submitted an order, and I thought I sent it through the prep center, but I’m having trouble getting it to go through.
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What exactly is the issue Renee that you are having?
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My account said Manage Your Inventory and I thought it went through the Prep Center and it out of stock and it say Replenish inventory and say need price and shipping cost. Sorry I will focus more.
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