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  • Profile photo of adamg

    adamg replied to the discussion Home Prep in the forum All Things Tech Support a year ago

    a year ago

    Reply to Home Prep

    Update implemented. Thank you to the amazing IM tech team for their incredible fast response and awesome updates!

  • Profile photo of adamg

    adamg replied to the discussion Home Prep in the forum All Things Tech Support a year ago

    a year ago

    Reply to Home Prep

    Thank you for the info. The tech team is aware of what you are experiencing. There is actually an update in the Home Prep technology. Thx in advance for your patience. The updates should be pushed “live” within the next hour.

    By the way – the video was incredibly helpful – thx for sending that!

  • Home Prep

    I noticed that nothing gets logged on open submissions like before. So whenever I encountered issues when creating shipments like no data is available, etc. When I hit go back everything gets deleted and I have to start all over again.

    https://www.loom.com/share/77339748715546aa824e2a02eca33ac3?sid=c7c62a28-bc52-440d-9122-e7d9d4b1aa6b

    SheilaLS and adamg
  • Profile photo of adamg

    adamg replied to the discussion I/M Phone app in the forum All Things Tech Support a year ago

    a year ago

    Reply to I/M Phone app

    Hi Susan and Mark,

    With all of the Amazon updates and IM Updates that have happened (and are now completed), the team has started working on the mobile app including updates to SpyRivals and the Prep Center. The updates should be completed soon and will automatically update within your IM Mobile App.

    If you have any other questions, let us know.

  • I/M Phone app

    No bar code scanner or the ability to list. the dashboard doesn’t work. I don’t see any update needed. Has something changed?

  • Im trying to find the link to buy a ticket to the Internet Mastery event in August but struggling to find it. I am at a point in my business where I need to attend in person. Please point me in the right direction.

    thanks

    victor

    • Hi Victor. Congrats. You sound the link. It’s in the “what’s next” tab. See you in Las Vegas.

    • Is there any video discussing emails from Amazon regarding an assigned complimentary Account Representative. Do I need to respond to his email and should Iwork with them or does Internet Mastery take the place of anything I would need from them? Also, I have gotten emails about suggested price reductions of our products, should I accept…

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      • Hi there – I spent a lot of time discussing the differences between the Amazon and IM RePricer in the IM.Live event. The recordings are in the groups (if you have access). If you don’t have access you can purchase the recordings. The event was awesome. Thx.

      • I wanted to express my gratitude and appreciation to our mentor Melissa, she kept our spirits up during moments of discouragment and gave wonderful tips and tricks on how to move our business forward. Thank you Melissa, you were the best. Only wish we had more time with you and we are looking forward to meeting you and the other IM community in Vegas.

        SheilaLS and Thomas Lawrence
        1 Comment
      • Is there a process for resolving “Stranded Inventory”?

        • Esterine,

          If you have Stranded Inventory in your Amazon Seller Central account, it means your products are in an FBA warehouse but are not actively listed for sale due to an issue. Resolving this quickly is important so you can get your items selling again.

          Step-by-Step Process to Fix Stranded Inventory:

          1️⃣ Log in to Amazon Seller Central

          • Go to…

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      • There are 5 FBM sellers and no FBA sellers on an item I want to purchase. I make a good profit when it is compared to the Amazon selling price in Spyrivals 3.0. When it is compared to the 365 day price it is a loss. Since they are all FBM sellers would it make sense to move forwarde on this?

        • As we covered in IM Live, if the 365 average price shows a loss you could skip it. You have to make the choice with all the data you have.

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