IMC App Issue – IM Community

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IMC App Issue

Posted by Jenny on May 8, 2025 at 11:14 pm

Hello: I subscribed to the IMC App for my iPhone yesterday and have not been able to login. I can only type my email address, the password and all other areas are grey out and won’t allow me to type anything. Yesterday morning I contacted tech support and sent them the screenshot they requested, but have not yet received any response and still can’t login. Please assist. Thanks, Jenny

Adam replied 2 days, 10 hours ago 2 Members · 3 Replies
3 Replies

Adam

Administrator
May 9, 2025 at 3:32 pm

Hi Jenny – you don’t have the latest version of the App. The latest version is 1.8 – you have 1.7. You need to download the latest version. Thx
Jenny

Member
May 10, 2025 at 9:54 pm
Hi Adam, I downloaded the only one showing in the App Store which is the 1.8, still not working.
- This reply was modified 4 days, 9 hours ago by Jenny.
Adam

Administrator
May 12, 2025 at 8:57 pm

You could definitely use live chat and ask them – only live chat tech support can help with a mobile app question. Thank you 🙂

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