• Profile photo of Teresa Warner

      Teresa Warner posted an update

      16 hours ago

      Hello Everyone

      I need help in understanding why my items was rejected I listed an item that was ungated for me and I waited until I got all 3 green check marks before purchasing items I sent in a prep form. When the items arrived I received an rejection unable to sale due to not being a brand representative. I went back to SpyRival and it still shows ungated. There is nothing stating unable to sale due to brand

      How can I know that it will be rejected if show ungated?

      • Hi Teresa, Just because you are ungated doesn’t mean that other restrictions don’t apply. The error code doesn’t appear until the shipment is created.