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Teresa Warner posted an update
Hello Everyone
I need help in understanding why my items was rejected I listed an item that was ungated for me and I waited until I got all 3 green check marks before purchasing items I sent in a prep form. When the items arrived I received an rejection unable to sale due to not being a brand representative. I went back to SpyRival and it still shows ungated. There is nothing stating unable to sale due to brand
How can I know that it will be rejected if show ungated?
3 Comments-
Hi Teresa, Just because you are ungated doesn’t mean that other restrictions don’t apply. The error code doesn’t appear until the shipment is created.
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Hi Melissa, I love to hear how to resolve this situation. Please help me understand what restriction would apply to her case?
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@patrickdulyx_102741 Most likely the error is coming from the setting in your Amazon account that needs to be changed from Manufacturer(Brand) to Amazon barcodes. Adam talked about this last week.
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