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Cheryl posted an update
How long do I wait before submitting a refund request to Walmart for something delivered to Prep Center but the Prep Center says it has not been received? Walmart sent Proof of Delivery for Jan 29, a weekday, but as of Feb 20, the Prep Center does not show it as Received. I don’t even know if Walmart will issue a refund if they say it WAS delivered.
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Do it now. Most likely the left it outside during non- business hours and it “disappeared”. The delivery person is not making sure it is delivered properly.
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Hi Cheryl
I found it easy to get refund if it is sold and shipped by Walmart .If it is sold by third party you should contact Walmart immediately and contact seller via Walmart. I always leave footnote after purchasing that the driver should Not leave items at the door but to go into Prep Center office. Hope it helps.
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